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	<title>Lever Interactive &#187; Shay Howe</title>
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	<link>http://www.leverinteractive.com</link>
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		<title>Google Analytics Tips to Quickly Pull Data</title>
		<link>http://www.leverinteractive.com/google-analytics/google-analytics-data-tips/</link>
		<comments>http://www.leverinteractive.com/google-analytics/google-analytics-data-tips/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 17:42:07 +0000</pubDate>
		<dc:creator>Shay Howe</dc:creator>
				<category><![CDATA[Google Analytics]]></category>

		<guid isPermaLink="false">http://www.leverinteractive.com/?p=477</guid>
		<description><![CDATA[Shortcuts are part of our everyday lives, helping us work quicker and more efficiently. Desktop or file shortcuts help us launch programs and open files in a fraction of the time it would take to navigate to their source. Keyboard shortcuts help us trigger actions and open menus faster than manually navigating with our cursor. [...]]]></description>
			<content:encoded><![CDATA[<p>Shortcuts are part of our everyday lives, helping us work quicker and more efficiently. Desktop or file shortcuts help us launch programs and open files in a fraction of the time it would take to navigate to their source. Keyboard shortcuts help us trigger actions and open menus faster than manually navigating with our cursor. These shortcuts have become an everyday part of our lives and we hardly stop to pay attention to their value.</p>
<p>Recently, I noticed a couple of shortcuts I constantly use within Google Analytics to help rapidly pull reports and gather data. The two shortcuts involve quickly selecting date ranges and exporting more than 500 rows of data at a time.</p>
<h3>Quickly Selecting a Week or Month Date Range</h3>
<p>Google Analytics has built a few shortcuts that allow you to quickly select a week or month date range. You can promptly select <strong>one week</strong> at a time by clicking on the small tab sitting just to the left of the specific week in question.</p>
<p><span id="more-477"></span><img src="/articles/ga-data-tips/week.jpg" alt="Selecting One Week" /></p>
<p>You can promptly select <strong>one month</strong> at a time by clicking on the name of the month above all of the dates contained within that month.</p>
<p><img src="/articles/ga-data-tips/month.jpg" alt="Selecting One Month" /></p>
<p>These quick selections work for weekly or monthly reporting like a charm. Unfortunately, these shortcuts do not allow you to select multiple weeks or months at a time. In order to do this, you will need to use the date range selection tool as normal.</p>
<h3>Exporting More than 500 Rows of Data at a Time</h3>
<p>By default, Google Analytics is set to display data tables with 10 rows of data. They give you the option to change this to 25, 50, 100, 250, or 500 rows at a time. However, as you may quickly find out, 500 rows of data will not always cut it. With the maximum number of rows set at 500, it could take numerous exports to move all your data. Fortunately, Google has provided a URL parameter that will allow us to export up to 50,000 rows of data at a time.</p>
<p>To utilize this parameter, add <strong>&#34;&amp;limit=50000&#34;</strong> at the end of the URL, or right before the # symbol if it exists, within the URL of the specific page of date you are looking to export. This parameter is telling Google you would like to export 50,000 rows of data once. To export less than this, change 50,000 to your number of choice. Once you have the URL updated, refresh the page for the new limit to take effect.</p>
<p><img src="/articles/ga-data-tips/url.jpg" alt="GA URL" /></p>
<p>Once the page is updated nothing visually will happen and the page itself will not reflect the new limit. The only time you will see all of the requested rows of data is upon exporting the data to a CSV file. To export the new data to a CSV file click the &#34;Export&#34; button from the top left hand side of the report and then select &#34;CSV.&#34;</p>
<p><img src="/articles/ga-data-tips/export.jpg" alt="GA CSV Export" /></p>
<p>Although it would be nice to see more than 500 rows of data within the Google Analytics interface, it is not always practical. If you need to view over 500 rows of data at once, chances are you will need to export it anyway.</p>
<h3>All Together</h3>
<p>These shortcuts are by no means silver bullets. They will, however, dramatically reduce the time it takes you to gather data and pull reports. At first, these shortcuts might not seem like much, but over time they will pay dividends.</p>
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		<title>10 Quick Tips for Running a Website Optimization Test</title>
		<link>http://www.leverinteractive.com/web-site-optimization/running-website-optimization-test/</link>
		<comments>http://www.leverinteractive.com/web-site-optimization/running-website-optimization-test/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 19:35:52 +0000</pubDate>
		<dc:creator>Shay Howe</dc:creator>
				<category><![CDATA[Web Site Optimization]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Website Optimization]]></category>

		<guid isPermaLink="false">http://leverinteractive.com/?p=384</guid>
		<description><![CDATA[Running website optimization tests can be a very rewarding process. You are able to see firsthand the fruits of your labor. You may be surprised how the smallest of changes can have such large impacts in the overall outcome of a website. Many times, once you get started testing different elements of a website it [...]]]></description>
			<content:encoded><![CDATA[<p>Running website optimization tests can be a very rewarding process. You are able to see firsthand the fruits of your labor. You may be surprised how the smallest of changes can have such large impacts in the overall outcome of a website. Many times, once you get started testing different elements of a website it is hard to stop. You will keep looking for things to test and ways to improve your website. This is great but it is also important to make sure that every test you conduct is worth your time and effort; not simply testing for the sake of testing.</p>
<p><span id="more-384"></span>Next time you set out to start a website optimization test consider the following tips:</p>
<p><strong class="lt-blue">1. Think About the Test</strong><br />
Before you jump head first in to rolling out a test make sure you really know what you are doing, what type of test are you going to run, what you are testing, and what you are trying to achieve from the test. The more thought you put into the test beforehand, the better crafted the test will be. The better crafted the test, <strong>the better results you will see</strong>. It is worth your while to put a little extra time and thought into the test before launch.</p>
<p><strong class="lt-blue">2. Test on High Traffic Pages</strong><br />
The more traffic you send to a test <strong>the quicker you will be able to see results</strong>. It is not a bad idea to run your first test on a low traffic website or page in order to get the hang of it but generally speaking the more traffic you are able to direct at a test the better.</p>
<p><strong class="lt-blue">3. Start with Small Test</strong><br />
With multivariate and split testing, you are able to test a wide variety of elements on a page, however, it is important to keep in mind that <strong>the more variations you are testing the longer the test will take</strong>. When running an initial test, start small by testing just a couple of elements on a page, 4 items maximum. From there you can take those findings and move on to a larger, more dynamic test.</p>
<p><strong class="lt-blue">4. Test on High Conversions</strong><br />
Ideally you want to <strong>run a test on something that will produce a high amount of conversions</strong> so that you are able to quickly gain insights from the test. For example, start by testing on how often a user adds a product to the cart rather than how often a user completes a purchase. Understandably, you want users to make the purchase but taking your test one step at a time will eliminate a lot of the guessing work involved when trying to figure out what is and is not working. Once you have users adding items to the cart, then worry about them successfully making a purchase.</p>
<p><strong class="lt-blue">5. Be Courageous</strong><br />
When you are running a test, make sure to <strong>test against variables that are distinctively different from one another</strong>. Testing a red headline against a light red headline probably is not going to yield much of a difference. Instead test a red headline against a green or blue headline. Make the differences notable and then, if need be, you can always come back and test slight variations later.</p>
<p><strong class="lt-blue">6. Analyze Your Test Combinations</strong><br />
Creating different test combinations takes a fair amount of time and effort. In creating these combinations you are likely to whip up some odd ball combinations; combinations that will most likely clutter the test and impair the results. As an example, using white text on a light gray background is not a great idea. <strong>Keep a close on your test combinations and make sure they are credible and do not run off track.</strong></p>
<p><strong class="lt-blue">7. Inspect User Impact</strong><br />
The last thing you want to do is run a test in which your conversions tank, but it is possible. Look into the impact a test will have on your users, good or bad. Maybe you only want to run a test on a certain part of a website or perhaps even run a small series of tests. Make sure you are not flipping a switch for better or worse and <strong>always recognize the potential outcomes</strong>.</p>
<p><strong class="lt-blue">8. Keep Your Head Up</strong><br />
If your first test falls flat on its face, do not give up. It may take a few tests for you to see any improvements and finally catch on to how your visitors are reacting. No worry, <strong>optimizing a website is a long process</strong>, of which you need to be committed to in order to become successful. Keep your head up and be patient. If you are persistent you will run a successful test and find the results you have been looking for.</p>
<p><strong class="lt-blue">9. You Be the Judge</strong><br />
When it is all said and done, you know and understand your website better than anyone else. <strong>Make educated decisions based on what you believe to be the most beneficial for the website.</strong> Doing so can put your website on the map and ahead of your competitors.</p>
<p><strong class="lt-blue">10. Get Started!</strong><br />
Setting up and running an effective test might seem like quite a bit of work, and to an extent it is, but in the end it is all worth it. Do not put off testing because you feel like it is too much work or you are simply content with the conversion rate you have. Realize that there is always, always room for improvement and <strong>the test you start today could pave the way for greater success</strong> further down the road.</p>
]]></content:encoded>
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		<title>The Mechanics of Web Content</title>
		<link>http://www.leverinteractive.com/web-design/the-mechanics-of-web-content/</link>
		<comments>http://www.leverinteractive.com/web-design/the-mechanics-of-web-content/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:59:18 +0000</pubDate>
		<dc:creator>Shay Howe</dc:creator>
				<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Site Optimization]]></category>

		<guid isPermaLink="false">http://blog.leverinteractive.com/2008/06/26/the-mechanics-of-web-content/</guid>
		<description><![CDATA[Research shows that reading on screen is tiring on the eyes. In addition, reading online is 25% slower than reading print. In other words, users don&#8217;t &#8220;read&#8221; web pages, they scan. &#8220;Eyetracking visualizations show that users often read web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe. F for fast. [...]]]></description>
			<content:encoded><![CDATA[<p>Research shows that reading on screen is tiring on the eyes. In addition, reading online is 25% slower than reading print. In other words, users don&#8217;t &#8220;read&#8221; web pages, <strong>they scan</strong>.</p>
<p><em>&#8220;Eyetracking visualizations show that users often read web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe. F for fast. That&#8217;s how users read your content. In a few seconds, their eyes move at amazing speeds across your website&#8217;s words in a pattern that&#8217;s very different from what you learned in school.&#8221;</em> (Nielsen, par. 1-2)</p>
<p><span id="more-26"></span><strong class="lt-blue">How to Make Your Web Pages More &#8220;Scannable:&#8221;</strong></p>
<ul>
<li>Highlight keywords</li>
<li>Use meaningful sub-heads</li>
<li>Use bulleted lists</li>
<li>Keep paragraphs to one idea</li>
<li>Write in an inverted pyramid style</li>
<li>Keep your word count down, use about half the word count that you would use for print</li>
</ul>
<p><strong class="lt-blue">Don&#8217;t Lose Your Audience</strong><br />
Users will most likely visit multiple web sites in one sitting. Don&#8217;t lose your user&#8217;s interest by burying information in content-heavy pages. Try to provide useful information in a <strong>quick and visual way</strong> rather than through long text explanations. If you don&#8217;t, the user will more than likely leave your site to view a competitor.</p>
<p><strong class="lt-blue">Be Concise</strong><br />
Web writing should be concise. <strong>Don&#8217;t worry about transitions</strong>. Web users don&#8217;t look for a smooth, essay-like structure.</p>
<p><strong class="lt-blue">If You Have Further Information</strong><br />
If the topic has a lot of content, offer the most useful information on the landing page, and <strong>link to additional content</strong> for users who want more information. This will help retain users who just want a taste of information, but still satisfy users who are looking for in-depth information.</p>
<p><strong class="lt-blue">Is My Web Site Content Heavy?</strong><br />
One of the easiest ways to determine if a particular page is too content heavy is to look at the bounce rate and/or conversions. A page that has multiple paragraphs of text with no visual cues (bullet lists, sub-heads, highlighted keywords, etc.) and a <strong>high bounce rate and/or low conversions</strong> may indicate it is too content heavy. Conduct a simple A/B test with your original version and a new version with the content reduced, and see if you get better results.</p>
<p><strong class="lt-blue">Need help?</strong><br />
Contact <a href="http://www.leverinteractive.com/" title="Lever Interactive"><strong>Lever Interactive</strong></a> for web site optimization services. We can help identify problem pages, make recommendations and conduct testing.</p>
<p><em>Nielsen, Jakob. <a target="_blank" rel="nofollow" href="http://www.useit.com/alertbox/reading_pattern.html">Jakob Nielsen on Usability and Web Design</a>. F-Shaped Pattern for Reading Web Content. Nielson Norman Group. 17 April 2006</em></p>
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		<title>Don’t Under Estimate Content on eCommerce Web Sites</title>
		<link>http://www.leverinteractive.com/web-design/don%e2%80%99t-under-estimate-content-on-ecommerce-web-sites/</link>
		<comments>http://www.leverinteractive.com/web-design/don%e2%80%99t-under-estimate-content-on-ecommerce-web-sites/#comments</comments>
		<pubDate>Wed, 18 Jun 2008 13:49:30 +0000</pubDate>
		<dc:creator>Shay Howe</dc:creator>
				<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Site Optimization]]></category>

		<guid isPermaLink="false">http://blog.leverinteractive.com/2008/06/18/don%e2%80%99t-under-estimate-content-on-ecommerce-web-sites/</guid>
		<description><![CDATA[Your web site was created to sell products. Your call to action, navigation and easy checkout system are important, but don&#8217;t under estimate the power of well-written, compelling content. When customers go online, 4 of 5 of their senses go offline. Customer can&#8217;t touch, smell, taste or hear your product. They can only rely on [...]]]></description>
			<content:encoded><![CDATA[<p>Your web site was created to sell products. Your call to action, navigation and easy checkout system are important, but don&#8217;t under estimate the power of well-written, compelling content. When customers go online, 4 of 5 of their senses go offline. Customer can&#8217;t touch, smell, taste or hear your product. They can only rely on the image(s) and the product description. </p>
<p><span id="more-25"></span>Here are some tips to writing good product descriptions:</p>
<ul>
<li><strong class="lt-blue">Use Specifics</strong><br />
Descriptive words like &#8220;large&#8221; and &#8220;roomy&#8221; mean different things to different people. While you don&#8217;t want to exclude them, provide measurements to back up the statement.</li>
<p></p>
<li><strong class="lt-blue">Limit Superlatives</strong><br />
Web users detest &#8220;marketese.&#8221; Unless you can back up the statement in some manner, try to limit the use of superlatives like &#8220;Best Product,&#8221; &#8220;Hottest Ever,&#8221; etc. Instead offer a list of features allowing the user to determine on their own if it is the &#8220;Best Product.&#8221; Remember, web users are busy; they want the straight facts. Also, credibility suffers when users clearly see the site exaggerates.</li>
<p></p>
<li><strong class="lt-blue">Provide Tips or Usage Examples</strong><br />
Give real-world examples and tips on using a product, particularly if it is new, or has multiple uses.</li>
<p></p>
<li><strong class="lt-blue">Don&#8217;t be too Fancy</strong><br />
If the item comes in pink, light green and blue, use those common color terms instead of bubble gum, seafoam and indigo. If the manufacturer has offered the products with unusual color names, be sure to give the common color terms alongside the manufacturer&#8217;s color name.</li>
<p></p>
<li><strong class="lt-blue">Keep it Short</strong><br />
You are competing with millions of other web sites, busy schedules, and the shorter attention span of most potential customers. Keep it simple. Keep it short. Use headlines and bullet lists to help the user scan the text, so they can find <strong>their</strong> most important reason for buying the product.</li>
</ul>
<p>If your product descriptions need some work, concentrate on your top 10-20 products first. Make some changes, and test to see if they make a difference. Keep changing and testing until you find the right combination and apply those changes to your remaining inventory.</p>
<p>Need help? Contact <a href="http://www.leverinteractive.com/" title="Lever Interactive">Lever Interactive</a> for web site optimization services.</p>
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